Support
We are one message away.
Write to us with your username and we will find your account instantly.
Password resets
Message us from your registered email address. For security we never reset a password from an unverified request, and every reset is logged.
Pending verification
Deposits are reviewed by hand and usually processed on the same business day. Check Complete verification for the live status before opening a ticket.
Rejected deposit
Tell us the transaction ID you submitted and we will re-check the receipt with you.
Payouts
Withdrawal requests are settled on business days. Send the request number printed in your history if a payout is late.
Replies are sent on business days, usually within a few hours.